Leadership Essentials - Human Factors, Safety and Reliability in Operations
1 Day - Flexible Delivery
Does your organisation track and measure actual costs of human errors and violations? Do you wonder how much is lost every time a person is injured, piece of equipment is damaged and out of service, or a wrong human action shuts down or negatively affects critical business process? Do you wish your front line leaders are better at managing people and their actions?
RiskWise Solutions can help.
Human errors are inevitable but also relatively predictable and manageable if the front line management is suitably skilled.
RiskWise Human Factors, Safety and Reliability in Operations is a cost effective day long course, covering critical real life skills your front line management need to manage human actions and behaviours. If you have tried behaviourally based safety(BBS) and had very limited success, there is a good reason for it. BBS does not address underlying factors associated with human errors and violations. Safe behaviour cannot be instilled by 'observing' people working, much more is required. Some of components included in this course are:
FROM COST TO GROWTH - FIELD BASED BUSINESS DECISIONS
MODERN ACCIDENT CAUSATION MODELS - INFLUENCING PERCEPTIONS
CAUSATION, TYPES AND MANAGEMENT OF HUMAN ERRORS AND VIOLATIONS
BEHAVIOURAL MODIFICATION THROUGH LEADERSHIP
KEY MOTIVATIONAL FACTORS FOR INDIVIDUAL SAFETY
RISK PERCEPTIONS - DEVELOPMENT AND CHANGE
DEALING WITH COMPLACENCY AND CHANGE
HUMAN EMOTIONS AND RISKS SITUATIONAL AWARENESS